SUB-ACUTE CENTRES OF EXCELLENCE FOR MEDICALLY COMPLEX REHABILITATION
I would like to express my sincere appreciation to you and all the hospital staff members at Clayton House.
As a patient you can feel vulnerable and must rely on the contact of the nurses and support staff for consistent treatment of your medical issues, and emotions, as they occur. The doctors and nurses who treated me offered an excellent delivery. I felt a part of the decision-making process. Answers to any questions I had were given in terms I could comprehend. My doctor visits were at a consistent time of day, and the nurses came promptly and regularly to monitor all aspects of my medical needs. If they were not prompt, due to events happening elsewhere on the floor, I received an apology and their undivided attention upon arrival.
In addition, I was very impressed with the dignity and respect the nursing staff extended to all their patients at their facilities on the floor regardless of the circumstances they encountered. The Doctors and Nurses Team were also professional and gave confidence to the patients.
Every morning the team would arrive with kindness, compassion, and professionalism as they begin their shift. Their positive attitude towards their patients, really give you a good genuine feeling inside that they are so invested in your journey to recovery. This, I believe contributed significantly to my recovery process.
The Nurses that were assigned to me on a previous day would make the effort to reconnect with me, stopped to say hi or simply wave or smile which only made me feel like everyone was truly supporting me through my recovery.
In today’s world we so often hear the negatives or lack of compassion received when been treated by a medical profession, but not this time. To all the staff at Clayton House, thank you so much for everything you did to see me through my recovery and back to 100 % health. You are all invaluable to both the community and Clayton House, each and every day.
Ms V.Y Pestana
Thank you for everything!
You guys are very professional and welcoming. I have actually recommended for my niece’s mom to come to you. She has unfortunately also just broken her hip.
My mother, Christina Muller, was admitted to Clayton House on 31-08-2022. She was on a trachy mask, could not walk, had a drop foot and could not attend to her own needs and tasks. She was very fragile. 56 days later she has no trachy, she’s breathing on her own, her peg is removed, catheter is out and she is walking with the help of a walker. The treatment she got at Clayton House was excellent. They work as a team, from management, right through to the nursing staff, one team. They are truly professional and they know what they are doing. I would recommend Clayton House to anybody in need of rehabilitation, an awesome professional team. Thank you to all the staff at Clayton House.
I would like to take this opportunity to thank Clayton House administration, doctors and nurses for their never ending love, kindness and compassion shown towards me during my stay as a patient. Thank you to the Physiotherapy Department for their patience, care and compassion in helping me to be mobile and be able to help myself again, the Occupational Therapy Department for teaching me how to help myself again and to restore my dignity, and the Dietician and Speech Therapist for helping me along my journey. I would strongly recommend Clayton House.
All I can say is THANK YOU
I personally wanna take this opportunity to thank you and the entire staff of Clayton House the management nurses, physios, phycologies, and other teams with security at the gate for allowing us to visit Karabo wen she was in your hands and all what you did to her. I was happy when I see her videos walking alone without any assistance. YOU GUYS ROCKS!! And I pray to God to help you do more wonders for other patients aswell. Big up for you all I’m run out of words all I can say is THANK YOU🙏🙏